Did you know... 95% of online shoppers abandon their searches after just 3 clicks. Today's consumer is technically savvy, brand agnostic and very impatient. Research suggests that a massive 95% of online shoppers abandon their searches after just 3 clicks.
Just imagine if only a small percentage of that number had actually made a purchase. In fact, research by Bain & Co suggests that a 5% increase in customer loyalty could yield a 100% increase in profit. Yes, 100%!
Online retailers face a continually changing business environment. But there is one constant: enticing the online consumer to keep coming back for more.
What's on your mind?
- Converting 25% more visits into sales – what difference would it make to your bottom line?
- Would a 40% increase in basket value keep your shareholders happy?
- What if you could reduce online customer abandonment by 50%?
- Increasing customer loyalty? Discover how much a 5% increase would have on your profits.
- Having problems keeping your infrastructure at peak performance and removing potential downtime?
Some great ideas from Vignette, Diagonal and Sun
As the turbulent economy continues to exert its relentless pressure on the high street, with some of the top names closing their doors for good, the challenge for retailers is to get more from their online presence and multi-channel strategies.
So how do we find the patient shopper? We don't....
Vignette, Diagonal and Sun have got some great ideas to help you fine-tune your online strategies to increase and convert your web traffic so you don't have to wait for the patient shopper.
Take a look at our FREE thought provoking white paper which not only outlines a few key principles for achieving online success but also provides insight into how to adapt and anticipate changing consumer demands and buying behaviour.