Wisdom is an integrated information management solution comprising Electronic Document and Records Management, Workflow and Document Capture.
It provides today’s information intensive organisations in the public and private sectors with an integrated platform for the management of their electronic and paper information, enabling:
- Integrated information driven business processes
- Improved, more customer-centric service delivery
- Reduced avoidable contact
- Cashable savings
- Legal and regulatory compliance
Enhanced flexibility
Wisdom can be configured to the requirements of any organisation, allowing for the effective management of documents, records, web content, case work and business processes:
- Any type of information can be mapped to the structured file plan, based on IPSV, LGCS or any other taxonomy
- The multi-tier security model ensures that access to information is protected
- Information lifecycle management can be automated, ensuring adherence to legislation and best practice guidelines
- Workflow ensures that classification, location, approval and review happen on time and with the minimum of intervention
- Paper documents can be centrally scanned, classified and routed with the minimum of human intervention
Improved integration
Wisdom includes services for integration with other solutions using contemporary, standards-based application interfaces. Even legacy systems can be extended, allowing you to access documents associated with the line of business, finance and CRM solutions you already use. It comes with full integration to Microsoft Office SharePoint 2007, Outlook and Windows Explorer.
Wisdom Application Programming Interfaces are based on XML Web Services and the Windows Workflow Foundation.
Track record
Wisdom is used by many organisations in the UK public sector, including North Yorkshire County Council, South Holland District Council, The Crown Estate, The Competition Commission, The Insolvency Service and Huddersfield University.